KKday Points FAQs

If not used, KKday Points expire 12 months from the day they were earned. For example, points earned on 23rd October 2018 will expire on 30th September 2019.
You can earn KKday Points by booking your tours with your registered KKday account on our desktop website, mobile website or mobile app. After deducting coupons and discounts from the total order amount, you’ll earn 1 point for every USD $1 you spend. Other currencies will be calculated based on the USD exchange rate.
When your KKday order is confirmed, points are transferred to your account right away. You can check your points record in "My Records." Please note that terms and conditions may vary on different marketing campaigns.
As KKday Points is a new function, purchases made before the official launch of KKday Points do not count towards the program.
KKday Points can only be used for reward/coupon redemption and cannot be exchanged for cash or discount.
KKday Points are non-transferable and are only valid for the owner member’s account.
You can see all details of your earned points and redeemed rewards in “My Records.”
If the above FAQ does not address your questions, you can e-mail (service@kkday.com). We will respond as soon as possible!
KKday reserves the right to change, modify and/or eliminate KKday Points and/or all or any portion of these Terms of Use or any policy, FAQ, or guideline pertaining to KKday Points at any time and at its sole discretion. Violations of the terms of use/any policy or abuse of KKday Points usage will result in termination of your account.